What is the difference anyway between Processes and Systems?

Systems are used to automate processes and ease administration of your business.

Not all systems require Computers. A system is a holistic way of doing, covering all aspects.

Example: A good Franchise company provides you a system - only a small part of it involves computers.

Processes define the steps performed in order to achieve something.

In other words - what needs to be done, in the correct order it should be done in.

Example: Process payment for a purchase, or on a higher level - sell a product, or a cake recipe.

Not all processes are performed by systems - some in fact cannot be performed easily by computers.

It can't asses a customers's needs, for instance.

How do I identify my Business Processes?

A good place to start is to look at the distribution chain of your business.

See Dictionary.com for several definitions.

Also see wikipedia.org for good information on this topic.

Any comments are welcome.

In this group we will discuss the ins and outs of the Business Processes and Systems a new Business should establish.